At IndianTech BPO, our mission is to empower businesses by optimizing their operations for peak productivity and profitability. As a division of IndianTech, the largest personal lines insurance agency in the U.S., we drive success through innovative solutions that fuel customer growth and maximize revenue. Our comprehensive BPO services are fully customizable, seamlessly integrated, and designed to deliver measurable results. With a team of over 1,000 highly skilled professionals—most of whom are bilingual in Spanish and English and deeply bicultural—we provide exceptional support tailored to your business needs.
It’s simple—we prioritize people and excel at active listening. In today’s fast-paced, ever-evolving business landscape, these fundamental skills often get overlooked. But for us, they are the foundation of delivering world-class business solutions powered by cutting-edge technology and data-driven insights.
Our agents don’t rely on scripts—because they don’t have to. With the ability to genuinely listen, understand, and engage, they create meaningful customer interactions that drive satisfaction and business success.
Walking into the reception area, I could instantly feel the difference—the warmth of the people, the vibrant energy, the thoughtfully designed space. Everything just clicked, and I knew right away: this is where I belong.
Our 1,500-seat state-of-the-art headquarters, which features huge common areas, a rooftop café, and large cubicles, is meant to foster happy and productive workers around-the-clock.
At IndianTech BPO, we empower you to focus on your core business while we manage essential back-office operations with precision and care. Here’s how we deliver a competitive advantage:
We foster customer and employee loyalty by putting people first.
We recognize and reward innovation and excellence among our team members.
We help you explore new markets with agile, customer-centric strategies.
We blend innovative approaches with time-tested practices to create the optimal solution for your needs.
The goal of IndianTech BPO is to assist businesses in streamlining their processes to achieve optimal efficiency and financial gain
